AscentAura
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We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
Frequently Asked Questions
1. Do you offer bulk discounts for restaurants, cafés, or clubs?
Yes, absolutely! We offer special pricing for bulk orders. Whether you're furnishing a café, lounge, or workspace, we can create a custom quote based on quantity. Just fill out the form or WhatsApp us to get started.
2. Can I get my logo or brand name engraved on the lamps?
Yes, we offer custom engraving on bulk orders! Whether it's your café logo, hotel initials, or brand tagline—we can engrave it directly onto the lamp (or its base, depending on the model). This option is available for orders of 5 pieces or more, and requires 100% advance payment for customization.
3. How long does delivery take ?
Orders are usually processed within 1–2 business days and delivered pan-India within 5–8 days, depending on your location. We’ll share tracking details and offer priority support throughout.
4. What if I want 10–15 pieces but all in different styles?
That’s common! You can absolutely mix & match. We’ll help you choose a combination that fits your space theme—whether it’s minimal, retro, or moody.
5. What’s the build quality like? Are these suitable for commercial spaces?
Our luxury lamps are made using premium-grade materials that are durable and aesthetically designed. They’re already being used in restaurants, resorts, co-working spaces, and even home libraries.
6. What’s the payment process?
For orders of more than 5 pieces, we require full advance payment before dispatch. In case of customizations like logo engraving, we also take 100% payment upfront since the products are tailored just for you. You’ll receive an invoice and confirmation once payment is made.
